Blind Ship Use Case

Blind Shipping Case Studies

How importers prevent supplier contact, cut freight costs, and protect margin by onboarding SCD's double-blind shipping process.

Promotional Products icon

PromoGear Saved $1.85/lb + 4 Hours Per Pallet

Client: PromoGear USA โ€“ $4.2M importer of branded 18 oz tumblers.

Old Nightmare: China Factory โ†’ LAX โ†’ PromoGear warehouse, $1.85/lb reship (DHL) + 4 hours per pallet to inspect for factory labels. One hidden sticker cost them a $180k customer.

New Shenzhen Blind Hub:

  • Factory rolls to SCD Gate 3, Shenzhen
  • 60-min blind swap: factory labels shredded, new outer cartons applied, DDP invoice (duty prepaid)
  • Same-day hand-off to CAN, FedEx, or COSCO
  • Door-to-door 4โ€“16 days, zero U.S. touch

90-Day Proof: 0 bypass attempts, 52% margin (from 31%), $1.12/unit savings, 4 hours labor saved per pallet

โ€œSCD killed $1.85/lb reshipping and the 4-hour carton-by-carton label hunt. We now blind-ship 2,000 tumblers without touching the shipment.โ€
โ€” Dana Chen, VP Operations
Private-label apparel icon

How Utah Threads Blind-Shipped 22 Stores in 6 Days via FedEx Int'l Economy Service

Client: Utah Threads โ€“ $9.8M hoodie & jogger brand, Shopify + Amazon.

Old Nightmare: 10+30+14 cartons landed SLC โ†’ 3-day 3PL pick/pack โ†’ $2.10/lb domestic reship. A leaked hang-tag barcode let a buyer undercut them 24%.

New Shenzhen Blitz:

  • Day 0: All 54 cartons roll to SCD Gate 3
  • 7-hour pick-and-pack on master grid
  • New outer cartons applied, factory details removed, DDP invoice printed
  • FedEx/DHL pickup โ†’ CANโ†’MEMโ†’porch in 7 days

90-Day Proof: 0 leaks, margin from 28% โ†’ 44%, $3.40 per unit saved, 98.9% on-time, no U.S. warehouse fees

โ€œSCD took 54 cartons from 3 mills, blind-packed 22 stores in one night, and FedExโ€™d them before Utah even woke up. Game over for domestic 3PLs.โ€
โ€” Ryan Park, COO
B2B manufacturer icon

How Rochester Relays Hid Guangzhou Forever

Client: Rochester Relays โ€“ $6.3M importer of industrial contactors, Upstate NY.

The Leak: FedEx label showed "Guangzhou East PCB Ltd." โ†’ Puerto Rico buyer bypassed them, saved 41%.

The Fix:

  • 17 cartons โ†’ SCD Gate 3
  • 9-min sanitize: new outer cartons applied, every label/sticker removed
  • DDP invoice added (duty prepaid, factory name hidden)
  • China Southern CZ โ†’ JFK โ†’ San Juan โ†’ delivered in 4.2 days

Results: margin protected, $1.60/lb freight saved, no local labor fees

โ€œSCD turned 17 leaky cartons into a black box. Puerto Rico got relays on day 4 and still thinks we cast the copper in Rochester.โ€
โ€” Marc Rossi, Supply Chain Director

Frequently Asked Questions

What is double-blind shipping?

Itโ€™s a shipping method where the shipper and consignee never see each other's name. Only your 3PL or freight partner holds the full data, ensuring confidentiality on both sides.

Is blind shipping legal?

Yes โ€” as long as documentation is accurate and complies with all trade regulations. Hiding supplier names is legal. Misstating country of origin is not.

Can this be done for small batch or air cargo?

Absolutely. We blind everything from cartons to containers, via air, LCL, and FCL.

What if someone sees the real factory name?

We refund 100%. If your buyer ever sees the original supplier name, you get your fees back. Period.

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Stacks of branded cartons in warehouse with Ship Customer Direct blind shipping logo in foreground

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