Privacy Policy

For information about specific package destinations, please call 877.88.SHIP2 (877.887.4472). ShipCustomerDirect.com acknowledges the importance of protecting the privacy of ShipCustomerDirect.com users. The information collected is used to improve services we offer, improve our website, and to communicate with you, including contacting you with updates to our web site or other marketing information.

In addition, certain areas of the ShipCustomerDirect.com website require registration or a password to enter and use the application. Information obtained may be used for marketing purposes as is described in this policy. Information may also be used in accordance with agreements governing access to and use of the areas, e.g., ShipCustomerDirect.com Address Book etc.

Please see online Terms and Conditions of the ShipCustomerDirect.com website for limitations of liability and disclaimers of warranty applicable to services and how information is used. For more information on this Privacy Policy, please read below.

What information does ShipCustomerDirect.com capture on visitors to its Web site?
ShipCustomerDirect.com resides on the ShipCustomerDirect.com web server. This server uses an extended log file format which captures: date and time of visit, reference address (location from which a visitor comes to ShipCustomerDirect.com), type of Internet browser, and visitor’s IP address. (Each computer that connects to the Internet is assigned a unique number, an IP Address, for identification purposes).

Is personal information requested?
There are currently three principal areas of ShipCustomerDirect.com which ask for personal information. They are: Customer Login Registration, Online Account Registration, and the MySCD Center. This list may be expanded without notice. In those areas, information such as your name, address, e-mail address, billing information, credit card information (which is held on the payment processor’s secure site not ours) and business profile are requested. This information is collected to further develop our services, to provide access to valuable ShipCustomerDirect.com Internet-based information and services, and to bill you for those services if you elect to use them.

How is the information used?
The information helps us identify the type of Web site content our customers value most. We then use this information to improve the services we offer and to improve the Web site. We also use this information to be able to communicate with you, through sending you e-mail notifications about updates to the Web site, and for marketing purposes.

Will my information be used for any other purposes?
The information helps us identify the type of Web site content our customers value most. We then use this information to improve the services we offer and to improve the Web site. We also use this information to be able to communicate with you, by sending you e-mail notifications about updates to the Web site, and for marketing purposes.

What happens when I leave ShipCustomerDirect.com to visit a ShipCustomerDirect.com linked Web site?
Parts of ShipCustomerDirect.com consist of products and services hosted by business partners and other third parties. When you leave ShipCustomerDirect.com to visit one of their sites, the only information transferred to the third part is the fact that you came from ShipCustomerDirect.com (the refer address). This practice allows the third party to monitor its own Web site traffic, but does not provide them with any information about you. ShipCustomerDirect.com is not responsible or liable for the privacy policies or content of our third party sites. You should consult the privacy policies at those sites to determine how your information may be used.

Are cookies used?
Cookies are used to achieve two goals. The first is to provide ShipCustomerDirect.com with the capability to customize information for certain segments of its customer base. Secondly, in some instances, cookies are used to allow ShipCustomerDirect.com the opportunity to associate individual customers with their information profiles. As an example of the use of cookies is when ShipCustomerDirect.com automatically remembers information you keyed in during you last visit, and in the process save you time.

What is a cookie?
A cookie is a series of data characters that, when programmed into a Web site, is placed by the Web Server into the browser’s application folder on your computer. Once placed onto your machine, the cookie will allow the Web site to “recognize” you as a unique individual.

How do I contact ShipCustomerDirect.com with Questions or Concerns?
ShipCustomerDirect.com welcomes information from users in regards to its compliance with the ShipCustomerDirect.com Internet Privacy Policy. Challenges, questions, or requests for more information can be directed to the ShipCustomerDirect.com Legal Department, reachable by e-mail at legal@ShipCustomerDirect.com or by calling877.88.SHIP2 (877.887.4472).

ShipCustomerDirect.com reserves the right to amend the privacy policy at any time with or without notice. Please check back frequently in the event of changes.

Your use of ShipCustomerDirect.com constitutes your agreement to this Privacy Policy.